Orders are usually dispatched the same or next working day and many of our items are gift boxed and gift wrapped.
Send a gift direct by entering a gift note in the shopping basket and entering the recipient's name and address for delivery.
- Standard delivery - free. Delivery is usually made in 1-2 working days and many orders will be posted through a letterbox.
- Express delivery - £5. Delivery by DPD or Royal Mail Special Delivery the next working day when ordered midday Monday-Friday. A signature is often required.
- Saturday delivery - £7. Delivered by 1pm Saturday when ordered by midday Friday. Delivery is made by Royal Mail who will require a signature.
- Airmail - £5. Usually delivered in 5-7 working days and tracked along the way. There may be additional costs or delays when the parcel reaches the destination country.
We accept payment by most major credit and debit cards as well as Paypal. All our prices include VAT at 20%. This is deducted for orders being delivered outside of the European Union and will be confirmed during checkout.
We hope that you are delighted with your purchase from Kutuu but if for any reason you are not, simply return your order to us within 28 days from the day it is received along with a note of your name and email address enclosed. We advise obtaining a certificate of posting on all returns and a refund will be made by the same method that payment was taken. Unless faulty, we do not refund the costs incurred returning products and bespoke products are non-returnable. Our extended returns policy applies to items purchased between 1st November and 31st December. These may be returned up to 31st January.